Start with clarity, not pressure
Late payments are often a timing or paperwork issue. Begin with a reminder that restates the invoice, the due date, and the total so the client can act quickly.
Avoid urgency language in the first note. The goal is to be helpful and remove friction, not to make anyone defensive.
Use a steady, predictable cadence
Send a friendly heads up two days before the due date, then follow with a due-date reminder the morning it is owed.
If the invoice is still open, wait two business days before the first overdue follow-up. Consistency creates trust and keeps you top of mind.
Make the next step effortless
Always include the amount due, the payment link, and a simple line that invites them to reply if they already paid.
When you reduce the work required to pay, invoices get settled faster and with fewer back-and-forths.